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Danh ngôn của Brenda Laurel (Sứ mệnh: 5)

I fervently believe in research as a necessity for good design, and I teach it that way.
Reality has always been too small for the human imagination. We're always trying to transcend.
I don't understand computers. I've been unable to construct a working mental model of how they do what they do. I can break software by looking at it. I can blow anything up. Without trying. It's sort of like being a dowser. And this extreme elaborate clumsiness on my part is actually something people will pay me for. It's quite wonderful.
When you work with web design companies in San Francisco, you end up with a bunch of twenty-somethings who have their own cultural peculiarities, including obscurity for its own sake. You give those guys a website for a banking institution and they screw it up, because they are designing for themselves.