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Danh ngôn của David M. Kelley (Sứ mệnh: 6)

The main tenet of design thinking is empathy for the people you're trying to design for. Leadership is exactly the same thing - building empathy for the people that you're entrusted to help.
The way I would measure leadership is this: of the people that are working with me, how many wake up in the morning thinking that the company is theirs?