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Danh ngôn của Fred DeLuca (Sứ mệnh: 7)

After 39 years of business, I'm still learning. I go through this every year -identifying new strategies that are extremely important.
You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.
You could have everything right but be in the wrong place. You think your business is no good, but really, the problem is your place is no good.