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Danh ngôn của Jan Chipchase (Sứ mệnh: 7)

From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people.
I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training.
The mobile phone is used from when you get up in the morning and is often the last thing you interact with at night.