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Danh ngôn của Jesse James Garrett (Sứ mệnh: 6)

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.
Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.
But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.