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Danh ngôn của Lynn Good (Sứ mệnh: 7)

If you feel like there is going to be an emotional reaction that won't be helpful to resolve the situation, anger or other things, disarm the situation in some way, and you can use different techniques to do that.
I think about trust and confidence as something that you earn every day, and we will keep at it, earning it every day.
I am deeply honored by the trust the board has placed in me to lead Duke Energy. I have a high degree of confidence in the strength of our company's leadership and dedicated employees.