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Danh ngôn của Rana el Kaliouby (Sứ mệnh: 3)

People communicate anger of course through facial expressions, but in voice, there's a wider spectrum, like cold anger and hot anger and frustration and annoyance, and that entire spectrum is a lot clearer in the voice channel.
A lot of our communication has now become digital, and it does not mimic the natural way we have evolved to communicate with each other, so it's almost like we have this muscle, these social-emotional skills, and they're atrophying, right?
I very purposely have an open communication culture, where I encourage employees to approach me with their ideas without dominating them.
In the U.S., women smile more than men. In the U.K., there's no difference between men and women.
If you're a content creator looking to elicit a certain emotion, we can validate that. In cases where an ad is trying to elicit humor, we can tell you if people get the jokes or not by the number of people who smile, the intensity of the smile, and the timing of the smile.