Danh ngôn của Sam Walton (Sứ mệnh: 1)

High expectations are the key to everything.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
We're all working together; that's the secret.
If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
The key to success is to get out into the store and listen to what the associates have to say.
Give ordinary folk the chance to buy the same things as rich people.
Appreciate everything your associates do for the business.
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Swim upstream. Go the other way. Ignore the conventional wisdom.
If everybody is doing it one way, there's a good chance you can find your niche by going exactly in the opposite direction.
I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them.
All of us profit from being corrected - if we're corrected in a positive way.
Celebrate your successes. Find some humor in your failures.