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Danh ngôn của Tom Peters (Sứ mệnh: 5)

If a window of opportunity appears, don't pull down the shade.
Test fast, fail fast, adjust fast.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Communication is everyone's panacea for everything.
Excellent firms don't believe in excellence - only in constant improvement and constant change.
Celebrate what you want to see more of.
Design is so critical it should be on the agenda of every meeting in every single department.
The simple act of paying positive attention to people has a great deal to do with productivity.
Management is about arranging and telling. Leadership is about nurturing and enhancing.
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
Everyone has a chance to learn, improve, and build up their skills.
Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.