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Danh ngôn của Tristan Harris
(Sứ mệnh: 3)
Technology steers what 2 billion people are thinking and believing every day. It's possibly the largest source of influence over 2 billion people's thoughts that has ever been created. Religions and governments don't have that much influence over people's daily thoughts.
We want to have a relationship with technology that gives us back choice about how we spend time with it, and we're going to need help from designers, because knowing this stuff doesn't help. We're going to need design help.
I was a design ethicist at Google, where I studied how do you ethically steer people's thoughts? Because what we don't talk about is how the handful of people working at a handful of technology companies through their choices will steer what a billion people are thinking today.
If one app or news site or friend gets your attention, that means something or someone else loses it. It comes out of our sleep, our time with family or our reflective time with ourselves.
New technologies always reshape society, and it's always tempting to worry about them solely for this reason.
Technology is causing a set of seemingly disconnected things - shortening of attention spans, polarization, outrage-ification of culture, mass narcissism, election engineering, addiction to technology.
I actually worry that we're so mindlessly following the herd on privacy and data being the principle concerns when the actual things that are affecting the felt sense of your life and where your time goes, where your attention goes, where democracy goes, where teen mental health goes, where outrage goes.
Yes, online privacy is a real problem that needs to be addressed. But even the best privacy laws are only as effective as our Paleolithic emotions are resistant to the seductions of technology.
The EU can lead the world toward more humane technology. But doing so requires thinking more broadly about reining in social media platforms to prevent them from degrading our democracies.