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Danh ngôn của Warren Bennis (Sứ mệnh: 7)

Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.
Leaders must encourage their organizations to dance to forms of music yet to be heard.
Leadership is the capacity to translate vision into reality.
The most dangerous leadership myth is that leaders are born-that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That's nonsense; in fact, the opposite is true. Leaders are made rather than born.
Good leaders make people feel that they're at the very heart of things, not at the periphery.
Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.
Trust is the lubrication that makes it possible for organizations to work.
Taking charge of your own learning is a part of taking charge of your life, which is the sine qua non in becoming an integrated person.
The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.
Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
I've become more and more aware of the promise and struggle to teach the global mind nowadays because I use every chance I get to ask faculty and administrators of management education programs why we don't offer at least one course - not even required, just an elective - on the world's religions.
How can we educators claim credit for understanding, let alone teaching, the 'global mind' without a single course on the impact of religion on every day life?
The primary goal of management education was, as originally conceived, to impart knowledge that could be applied to a variety of real-world business situations.
Most regular, two-year MBA programs provide both experience and the capacity to link together the essential elements of management such as finance, marketing, organizational behavior, and operations.
Specialized management courses are useful but should come well after the complexity of management and business are understood.
Success in management requires learning as fast as the world is changing.
Learning options will indeed mushroom for business students and leaders, but it will take prudence and shrewdness to find and utilize the best option.
Learning in a face-to-face human community, as humans have evolved to do over hundreds of thousands of years, may always be the ideal - especially in an endeavor that is as relationship-driven as business.
One of the best teaching experiences Ed Schein and I had when we were teaching at MIT in the 1960s was inventing a course on leadership through film.