Danh ngôn của Mark Cuban
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
Việc tử tế, tôn trọng, đặt mình vào vị trí của khách hàng và cố gắng hiểu cách bạn có thể giúp đỡ họ trước khi họ yêu cầu sẽ dễ dàng hơn nhiều so với việc cố gắng hàn gắn mối quan hệ khách hàng đã rạn nứt.
Tác giả: Mark Cuban | Chuyên mục: Relationship | Sứ mệnh: [3]
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Các câu danh ngôn khác của cùng tác giả: Mark Cuban
- I hate politics. It's slimy. Any job where people pander for votes, I don't like. The country has gotten so partisan that if you're not on my side, you're the enemy. The only thing I ever try to support is a third party, like Unity08. We need more parties and more choice.
- What I've learned in these 11 years is you just got to stay focused and believe in yourself and trust your own ability and judgment.
- The number-one job of the hedge-fund manager is not to make sure that you can retire with a smile on your face - it's for him to retire with a smile on his face.
- Sweat equity is the most valuable equity there is. Know your business and industry better than anyone else in the world. Love what you do or don't do it.
- Being rich is a good thing. Not just in the obvious sense of benefitting you and your family, but in the broader sense. Profits are not a zero sum game. The more you make, the more of a financial impact you can have.
Các câu danh ngôn khác của cùng chuyên mục: Relationship
- Through all the relationship stuff I've gone through in the past few years, I know there are fundamental differences in how men and women view sex and how they view their futures.
- As we get more transparent with data sets about infrastructure and systems management, I have a feeling we'll see big changes in how we think about complexity and our relationship to our actions.
- My wife and I do not argue. We communicate. We talk. But we've never fought in our entire relationship.
- When I was right out of college, I felt competitive with some of the guys in my class over career stuff. It's funny now to think about it - that a friend getting a job or something had anything to do with me... I think that my relationship with my wife has played a pivotal role in the chilling out of Aaron.
- I had developed a relationship with one of the anti-abortion sidewalk counselors who stood in front of my facility. We talked regularly through the fence and she had asked me to go have coffee with her one day. I was impressed with her persistence and, honestly, I thought I would really like her if I got to know her.