Danh ngôn của Herb Kelleher
We will hire someone with less experience, less education, and less expertise than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.
We will hire someone with less experience, less education, and less expertise than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.
Chúng tôi sẽ thuê một người có ít kinh nghiệm, ít học vấn và ít chuyên môn hơn người có nhiều những thứ đó và có thái độ thối nát. Bởi vì chúng ta có thể đào tạo con người. Chúng ta có thể dạy mọi người cách lãnh đạo. Chúng ta có thể dạy mọi người cách cung cấp dịch vụ khách hàng. Nhưng chúng ta không thể thay đổi DNA của họ.
Tác giả: Herb Kelleher | Chuyên mục: Attitude | Sứ mệnh: [1]
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Các câu danh ngôn khác của cùng tác giả: Herb Kelleher
- A company is stronger if it is bound by love rather than by fear.
- Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
- You want to show your people that you value them, and you're not going to hurt them just to get a little more money in the short term. Not furloughing people breeds loyalty. It breeds a sense of security. It breeds a sense of trust.
- We've always operated on the thesis that a company can have a personality, that people can be themselves, and be very successful in business at the same time.
Các câu danh ngôn khác của cùng chuyên mục: Attitude
- I'm here now because of my faith. That's what got me singing and what has kept me singing. That is what I have: what has kept me doing right and has provided me with the chances and the attitude and the skills to do this.
- My life's attitude is simple: 'Make the best of what you have got. And move to the next. Thank God for what is coming my way and enjoy it completely.'
- I am not an ambitious guy, I have a very laidback attitude; money for me is less important than self-respect and ideals.
- I'm not a model; hence I don't see the reason to have a six-pack abs. I can pull off a tough and rugged look of a cop in 'Dhoom' series without taking my shirt off. Cops don't have to move around without a shirt to flaunt their machismo. What makes the character of a cop stand out is his attitude and not his six-pack abs.
- It's sort of a mental attitude about critical thinking and curiosity. It's about mindset of looking at the world in a playful and curious and creative way.