Danh ngôn của Richard Branson
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.
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Tác giả: Richard Branson | Chuyên mục: Chance | Sứ mệnh: [9]
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Các câu danh ngôn khác của cùng tác giả: Richard Branson
- A business has to be involving, it has to be fun, and it has to exercise your creative instincts.
- I never get the accountants in before I start up a business. It's done on gut feeling, especially if I can see that they are taking the mickey out of the consumer.
- Business opportunities are like buses, there's always another one coming.
- So I've seen life as one long learning process. And if I see - you know, if I fly on somebody else's airline and find the experience is not a pleasant one, which it wasn't in - 21 years ago, then I'd think, well, you know, maybe I can create the kind of airline that I'd like to fly on.
- Well, I think that there's a very thin dividing line between success and failure. And I think if you start a business without financial backing, you're likely to go the wrong side of that dividing line.
Các câu danh ngôn khác của cùng chuyên mục: Chance
- I think it's important to take a break, you know, from the public eye for a while, and give people a chance to miss you. I want longevity. I don't want to get out there and run myself ragged and spread myself thin.
- If you play against a Peyton Manning, that's a great quarterback, but I'd rather have that quarterback that stays still. You have a better chance of getting to him. The mobile quarterbacks, they do a lot of different stuff.
- There's parts of it that I connect to - being a father and everything - but 'Mamma Mia!' allows me to go out there and be me and have fun. I've never really had the chance to do that with so much freedom.
- In graduate school, Aubrey Berg at the Cincinnati Conservatory gave me the chance to perform with the best in the country in Broadway caliber productions.
- 'Yellow Moon' was a poem. My wife at the time, Joel - she's dead now - it was our 25th anniversary. She had the chance to go on a cruise with her sister. And I'm home with the kids and looking up, and I saw the big moon, and I just started writing.